33 bat Terms and Conditions

1 Definitions and Applicability

These Terms and Conditions ("Terms") apply to the 33 bat platform and all services under it. By accessing this platform or creating an account, you are considered to have automatically accepted these Terms.

1.1 Definitions

• "Platform" — 33 bat's website, mobile app, and all associated digital channels.
• "User" or "You" — anyone who holds a registered account on 33 bat or uses the platform.
• "Service" — sports betting, casino games, fishing games, and other entertainment activities available on the platform.
• "Account Balance" — the total amount of funds held in your 33 bat account.
• "Bonus" — any additional financial benefit provided by the platform, which carries its own wagering requirements.

1.2 Binding Nature of the Terms

These Terms may be updated at any time. Continuing to use the platform or placing new bets after any update means you have accepted the revised Terms. It is in your own interest to review this page regularly.

2 Account Registration and Eligibility

To open an account on 33 bat, you must meet the eligibility criteria below. Failure to comply with these conditions may result in account closure at any time.

2.1 Age Requirement

2.2 One Account Policy

Each person may hold only one account. If multiple accounts belonging to the same person are found, all of them will be closed and any bonuses held in them will be forfeited.

2.3 Providing Accurate Information at Registration

• You must provide complete, truthful, and accurate information at the time of registration.
• Your name, date of birth, mobile number, and payment details must be correct.
• 33 bat may request the necessary documents for identity verification (KYC).
• Registering with false information carries the risk of account cancellation.

2.4 Geographic Applicability

33 bat's services are operated for users in Bangladesh. Accessing the service from regions where online betting is restricted is entirely at the user's own risk.

3 Account Security and Responsibility

Keeping your 33 bat account login details completely confidential is your own responsibility. Do not share your password or OTP with anyone.

• You may not allow anyone else to use your account.
• If you suspect unauthorised access, you must notify the support team immediately.
• Logging into multiple accounts on the same device is prohibited.
• 33 bat is not responsible for transactions resulting from third-party access.

4 Deposits and Withdrawals

Deposits and withdrawals on 33 bat must follow specific methods and limits.

4.1 Deposit Methods and Minimum Amount

Currently accepted deposit methods: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount is ৳500.

4.2 Withdrawal Methods and Timeframe

The same methods apply for withdrawals: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Processing is generally completed within 30 minutes to 3 hours.

4.3 Identity Verification

Before or during a withdrawal request, 33 bat may ask for a national ID or other document for identity verification. Withdrawals may be placed on hold until verification is complete.

4.4 Source of Funds

Users must confirm that deposited funds come entirely from legitimate sources. If money laundering or any other illegal activity is suspected, 33 bat may suspend the transaction and notify the relevant authorities.

5 Bonus and Promotion Terms

33 bat's bonus offers are provided as additional benefits for users; however, they carry specific wagering requirements that must be met before winnings from bonuses can be withdrawn.

5.1 Welcome Bonus

5.2 Other Promotions

Terms for other promotions available on the platform:

• Weekly 33 bat Deposit Festival — 50% bonus, up to ৳10,000; wagering 20x; minimum deposit ৳500. This bonus can be claimed once per week on any working day by making a deposit.
• 33 bat Cricket Special — 30% bonus, up to ৳8,000; wagering 15x; minimum deposit ৳500. This bonus is available once per day when depositing to bet in the cricket or sports section.
• Weekend 33 bat Slots Blast — 40% bonus, up to ৳6,000; wagering 18x; minimum deposit ৳500.
• Birthday Special Reward — up to ৳2,000; wagering 10x.
• Refer a Friend — up to ৳3,000; wagering 12x.

5.3 General Bonus Terms

• Bonus funds and real money may be counted separately.
• Winnings from a bonus cannot be withdrawn until the wagering requirement is completed.
• Attempting to claim bonuses across multiple accounts will result in all bonuses being cancelled.
• 33 bat reserves the right to change or discontinue any promotion at any time.

6 Betting and Gaming Rules

The following rules apply to betting and gaming activities on 33 bat.

6.1 Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled, unless 33 bat itself does so for technical reasons. Please verify all details carefully before placing a bet.

6.2 Result Determination

For sports betting, results are verified from the relevant official sources. If a match is cancelled or abandoned, 33 bat's decision regarding bets on that event is final.

6.3 Technical Errors

If a technical error causes an incorrect result or payout to be displayed, 33 bat reserves the right to void those bets and recover the correct amount.

6.4 VIP Membership

Based on regular play, users can progress through five VIP levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level carries a weekly cashback benefit. VIP benefits apply only to properly managed accounts.

7 Prohibited Activities

The following activities are strictly prohibited on 33 bat. Violating these prohibitions may result in permanent account closure and forfeiture of balance:

• Creating multiple accounts to take advantage of bonuses.
• Using bots, automated software, or hacking methods.
• Colluding with other users to place bets dishonestly.
• Using the platform for money laundering or illegal fund transfers.
• Intentionally exploiting any error or vulnerability in the platform.
• Operating an account using another user's identity.
• Placing bets with prior knowledge of a sports event's outcome (insider betting).

8 Account Suspension or Closure

33 bat may suspend or permanently close an account under any of the following circumstances:

• Violation of any clause of these Terms.
• Failure of identity verification or provision of false information.
• Evidence of fraud or dishonest activity.
• Order from a court or law enforcement authority.
• At the user's own request (voluntary closure).

8.1 Balance After Account Closure

If an account is closed due to a rule violation, the balance may be forfeited. In cases of voluntary closure, the verified balance will be returned after verification is complete.

9 Data Protection and Privacy

33 bat is always attentive to protecting users' personal information. To learn in detail how your information is collected, stored, and used, please read our Privacy Policy.

• All data transmission is secured using SSL encryption.
• Personal information is not shared with third parties, except where required by law.
• Payment information is never stored directly.

10 Responsible Gaming Policy

33 bat believes that betting and casino games should be played for entertainment only. We follow our Responsible Gaming Policy and encourage users to stay informed.

10.1 Setting Personal Limits

Users can set their own deposit, bet, and session time limits. Contact the support team to make changes to these limits.

10.2 Self-Exclusion

If someone feels that gaming is becoming a problem for them, they can notify 33 bat to have their account suspended for a set period or permanently. This process is carried out quickly and without question.

11 Dispute Resolution

If any dispute or complaint arises, contact the 33 bat support team directly first. Support is available 24/7 via live chat or email.

11.1 How to Submit a Complaint

• When submitting a complaint, include your account ID, date, description of the issue, and any relevant screenshots.
• The support team will respond within a reasonable time and work to resolve the issue.
• If the issue is not resolved, you will be informed about the next steps.

11.2 Final Decision

On matters relating to game results or bets, the decision of 33 bat authority will be considered final, unless there is clear evidence of a technical error.

12 Changes & Termination of Service

33 bat may at any time modify, suspend, or limit any part of its service without giving a reason. Users will be notified as much as possible before such changes take effect.

• The service may be temporarily unavailable during maintenance or upgrades.
• Prior notice may not always be possible in the case of emergency maintenance.
• 33 bat is not responsible for any loss caused by service downtime.

13 Limitation of Liability

33 bat will not bear any financial or other liability for the following:

• Bets lost due to internet disconnection or device issues.
• Loss caused by the user's own negligence or mistakes.
• Unauthorised access to an account by a third party (if the user has shared their login details).
• Delayed or incomplete payments where the issue is on the payment provider's side.
• Consequences of not complying with the laws applicable in the user's own country.

14 Changes to Terms

33 bat reserves the right to change these terms and conditions, in part or in full, at any time. The date on which changes take effect will be clearly stated on this page.

Logging in to the platform or placing a bet after any changes will be taken as your agreement to the new terms and conditions. It is therefore advisable to read this page once before each login. For any questions, see our FAQ.

15 Contact & Support

If you have any questions or complaints about these terms and conditions, contact the 33 bat support team. To learn more about us, visit the About Us page.

• Live Chat: 24/7, directly on the platform.
• Email: [email protected]
• Languages: Support is available in Bengali and English.